Office of Financial Aid Administrative Assistant

Full-Time position with benefits

Open: November 18, 2013

Close: December 6, 2013

 

Reports to the Director of Financial aid and exists to provide administrative support to the financial aid office staff.

 

Primary Duties

 

• Serve as a representative of the Financial Aid Office and Wofford College to prospective students and their families, currently enrolled students and their families, faculty and staff at Wofford, other colleges, and the general public. 
• Schedule appointments for financial aid office staff members and maintain the individual calendars of each staff member.  Ensures holidays and individual staff absences for training, vacation, illness, etc., are updated on all staff calendars.
• Assist financial aid office staff on projects as needed.
• Daily distribution of financial aid office mail to appropriate staff.
• Respond to requests for general information or directs inquiries to the appropriate personnel within the Enrollment Management Area (Offices of Financial Aid, Admission, and Retention).
• Responsible for a significant general knowledge about financial aid office processes, federal and state processes, location of and ability to give instructions on completing federal, state and institutional forms and general knowledge about financial aid sources.
• Responsible for general information on admission office processing and scholarship selection processes, helping students locate forms, and referral of specific questions to appropriate admission staff.
• Maintain finaid@wofford.edu responses for general information to students and parents or directs inquiries to appropriate personnel in the financial aid office.
• Manage electronic student filing system.
• Perform email merges for routine communications to students and parents.
• General knowledge of Family Educational Rights and Privacy Act (FERPA) rules and regulations as they relate to providing information to students and/or parents.
• Develop and maintain a database of outside scholarship opportunities.

 

General Office Support

 

• Coordinate routine orders and inventory of office supplies for the financial aid office.
• Point of contact for office equipment.
• Other duties as assigned including general business office duties during absences by other staff.
• Process reports for Accounts Payable for goods/services billed to Financial Aid.
• Report maintenance needs using appropriate resources.

 

Skills & Knowledge

 

• General knowledge of Family Educational Rights and Privacy Act (FERPA) rules and regulations as they relate to providing information to students and/or parents.

• Strong organizational skills, including ability to prioritize a variety of tasks.
• Proficient with common computer applications including MS Office Suite (Word and Excel)
• Familiarity with database tools (Access and others) and integrated management systems such as SCT Banner.
• Demonstrate competent interpersonal skills, diplomacy, good judgment and strong commitment to professionalism.
• Excellent attention to detail.

 

Minimum Requirements

 

• Two years to three years of office experience.
• Any experience or knowledge of financial aid very desirable.

• Associate’s degree or the equivalent combination of education and experience.

 

Application Instructions: Email letter of interest, resume and/or application to the Wofford College Financial Aid Office at FinAidAdminAsst@wofford.edu.  Applications can be downloaded from the Wofford College Human Resource website, www.wofford.edu.

 

It is the policy of Wofford College to provide equal opportunities and reasonable accommodation to all persons regardless of race, color, creed, religion, sex, age, national origin, disability, veteran status, or other legally protected status in accordance with applicable federal and state laws.