Job Posting---College of Charleston

Posting Details

Position Title Program Coordinator for Client Services & Alternative Loans   Position Type Classified   Faculty / Non-Faculty / Administration Non-Faculty   Pay Band 5   Level 2   Department Financial Assistance & Veterans Affairs   Minimum Requirements Bachelor's degree in related field and 2-3 years experience in financial aid or higher education administration. Master's degree in a related field preferred. Prior financial aid experience is preferred. Must be well organized and able to work in a problem solving capacity with students/parents. Experience with SunGard Banner financial aid preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.   Required Knowledge, Skills and Abilities Attention to detail is critical and should be evident in all work. Requires effective listening, oral, and written communication skills. Ability to conduct presentations to groups large and small, evidence of appropriate financial counseling skills, and experience in making independent professional judgment decisions are essential for this senior level position. Must have ability to coordinate multiple financial aid programs and processes and ability to handle and respond timely to high volume emails and telephone calls.   Additional Comments Regarding Position Occasional overnight travel, infrequent weekend & evening presentations and overtime are required during peak processing times.   Special Instructions to Applicants *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu.   Salary $32,429 - $44,438 *   Posting Date 08-29-2012   Closing Date 09-10-2012   Posting Number 0600559

Job Duties

Activity: Essential or Marginal: Percent of time: 1. Serves as a senior level Counselor in all aspects of client services through office visits/appointment, telephone calls, emails, the web site, and front desk, including the dissemination of general information. Performs needs analysis and counsels students/parents on how to pay for college, personal financial planning and debt management. Essential 35 2. Manages all private Alternative (ALT) Loan Programs, including loan certification, payment scheduling, and authorizing return of funds to lenders. Stays abreast of issues in the private loan industry. Develops web based counseling for borrower's regarding eligibility, smart borrowing practices, and loan application procedures. Makes recommendations, implements, disseminates, and monitors procedures to ensure compliance with federal, state, and institutional policy. Works closely with supervisor to ensure Alternative Loans are processed in a timely and efficient manner. Develops policies & procedures and communicates them appropriately across campus. Coordinates ALT Loans with federal, state, and institutional aid programs to provide superior customer service to students and their families. Provides training to financial aid counselors who certify ALT Loans and informs other appropriate offices on campus of changes to programs, policies & procedures. Serves as the coordinating liaison between the student loan applicant and the lender. Essential 30 3. Coordinates Athletic Grant-in-Aid for all sports programs ensuring compliance with NCAA guidelines. Responsible for coordinating AGIA awards with federal Title IV funds and with State Scholarships in an efficient and expeditious process. Ensures compliance with federal and state regulations; stays abreast of regulations and pending legislation affecting these programs. Develops and refines policies & procedures as needed. Essential 15 4. Provides supports for the Veteran Benefit certifications. Essential 10 5. Assists with community service outreach programs both on and off campus including high school workshops, college open houses, presentations to special groups. Supervises the student Peer Counselors. Marginal 10

 

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

For more information contact Derwin Simpson at College of Charleston by phone at (843) 953-5543 or by email at simpsond@cofc.edu.